We’re working on FAQs as this year’s event comes together. Please see
below for some basic FAQs, but rest assured more information will be
added as needed. If you have questions that cannot be answered by
using the Frequently Asked Questions, please contact Customer Care at firstname.lastname@example.org.
What is the Big Volunteer Conference?
The 2021 Big Volunteer Conference is planned just for YOU – our
dedicated volunteers! Spend a day learning, leading, and coming
together as volunteers for Girl Scouts at our fourth annual Big
Volunteer Conference. The conference will feature inspiring speakers,
breakout sessions with opportunities to expand your personal
development and your Girl Scout expertise, as well as networking
opportunities with your peers.
When and where is the Big Volunteer Conference?
The 2021 Big Volunteer Conference will be on Saturday, August
7, 2021 and will be hosted online. We’ll be using a custom online
event space. We will also be hosting a series of in-person networking
happy hours in the month following the event throughout our council jurisdiction.
How will a virtual Big Volunteer Conference work?
You will receive an email by July 31, with a link to our
virtual conference center. That specific link will get you access to
our opening session, your workshops, and the networking opportunities.
You won’t need a separate link for each event you’re participating in.
The site will open at 9:30 a.m. on Saturday, August 7. Come
familiarize yourself with our virtual conference space and check out
the workshop schedule, before the welcome session begins at 10:00
a.m. We will host two workshop sessions, beginning at 11:15 a.m. and
1:00 p.m. There will be networking opportunities at 12:15 p.m. and
2:00 p.m. Breaks are built into the day, to give you the chance to
stretch your legs, take a needed bio break, prepare your lunch, etc.
We are recording the Opening Session and all of the workshops. That
way if something comes up in the middle of your day, and you need to
step away from your computer, you can find the content on demand in
gsLearn and catch up later.
What do I need in order to participate in a virtual Big Volunteer Conference?
If you want to attend live, you will need access to a high
speed internet connection and an internet-enabled device with a
camera, microphone, speakers and keyboard. While you can access the
event via a mobile phone or tablet, you will have the best experience
when using a desktop computer or laptop.
If you cannot attend live, you will need access to a high speed
internet connection and an internet-enabled device with speakers, in
order to view the recorded content on demand in gsLearn. We expect,
similar to the way the Volunteer Toolkit works, that come August,
volunteers will need to be renewed for 2021, in order to have access
Do I need to be registered for the Big Volunteer Conference to
attend the Happy Hours?
Yes, you need to register for the event to be invited to attend
the in-person happy hour sessions. Details about times, locations and
how to RSVP for the happy hours will be sent to registered
participants in early July and will be included in the event confirmation.
What if I cannot attend on Saturday, August 7?
No problem! We are recording the opening session and all
workshops. Those recordings will be available in gsLearn exclusively
to all registered conference participants after the event. You will
see the same chat log that other participants engaged in live, and you
will have access to any files that were shared. Networking spaces will
not be recorded – that feature is only available to live
participants. Anyone registered for the conference will be able to
attend the in-person networking happy hours.
How long do I have access to the recordings in gsLearn?
The recordings will be available to you until July 31, 2022.
Who is invited to attend?
The 2021 Volunteer Conference is for Girl Scout adult member
volunteers. Content is focused on those who provide direct support to
girls and/or adult volunteers (i.e. leaders, other troop volunteers,
Service Unit Team members, Trainers, episodic volunteers, etc.). If
you have volunteered in another capacity with Girl Scouts but are not
a registered member, you can become a member here.
How do I register if I earned the free or reduced price renewal incentive?
You should receive an email with a discount code to enter when
you are checking out. If you have qualified for the incentive but
have not received the code please the Customer Care team.
Is financial assistance available?
Financial assistance is available for those who qualify. If you
request financial assistance, please respond to our requests for
additional information. If we do not hear back from you in a timely
manner, your registration may be canceled.
Are refunds available?
No refunds are available for this event. Even if you can’t
attend live, by registering you get access to the recorded content for
one year and will be able to attend the in-person networking happy hours.