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GSHCC uses ACH (Automated Clearing House, which is a network used for electronic payments and money transfers) to withdraw troop balances due. Troops will deposit all funds into their troop account and council will automatically process funds due on the scheduled ACH dates.

How will this work?

Troops who participated in the 2020 Girl Scout Cookie and Fall Product Programs will automatically have their banking information uploaded into Smart Cookies. New troops, troops who did not participate in the 2020 product programs and troops who changed accounts will need to fill out the ACH Authorization Form. Banking information cannot be edited in Smart Cookies and must be updated using the ACH Authorization Form.

Troops are responsible for depositing all cookie monies into their troop bank accounts throughout the Girl Scout Cookie Program. Remember to deposit early and often.

There will be three ACH payment drafts:

  1. January 28 - Pre-authorization deposit of 1 cent.
  2. March 4 – 25% of what is due for inventory (as of March 1)
  3. March 18 – 75% of remaining balance due to council
    (End of program, March 28)
  4. April 1 – Remaining balance due or proceeds refunded for troops who sell primarily online and are due a refund

Troops can find balances due by looking at their Troop Balance Summary report found in the reports section of Smart Cookies.

All transactions will be updated into the troop’s Smart Cookies dashboard within 5 days. Troops do not have the ability to edit or enter ACH transactions as this is done automatically.

Troops without sufficient funds in their account to cover the amount to be withdrawn should notify GSHCC Customer Care a minimum of three (3) business days prior to the scheduled withdrawal date (no later than Monday for each withdrawal week) to request a one (1) week extension. Troops who do not request an extension and do not have enough funds for the ACH withdrawal will be responsible for any and all non-sufficient funds (NSF) fees.

GSHCC Customer Care
Call: 916.452.9181 or 800.322.4475