SU Volunteer

What Is a Service Unit?

A service unit is a community of volunteers and families in a smaller geographic area usually defined by a cluster of zip codes within a council. The service unit provides a local support system for troops and independent members by facilitating training, mentorship, programs, and product program support.

Service Unit Volunteer Roles:

Service Unit Operations Lead toggle arrow

The operations lead oversees the communication and fiscal responsibilities for the service unit. Working with a small group of SU volunteers the operations lead supports the unit’s efforts by maintaining product sales programs, service unit finances, and service unit communications. Additionally, cultivates, and maintains relationships with community partners and works collaboratively with other Service Unit Leads and council headquarter staff.

Service Unit Membership Lead toggle arrow

The Membership Lead is responsible for providing support and mentorship for unit volunteers and recognizing girls and volunteers within the unit. Working with a small group of SU volunteers the membership lead maintains the records of girls and adult volunteers to further support recruitment, retention and recognitions within the service unit. Additionally, cultivates, and maintains relationships with community partners and works collaboratively with other Service Unit Leads and council headquarter staff.

Service Unit Program Lead toggle arrow

The Program Service Unit Lead is responsible for providing support and mentorship for unit volunteers. Working with a small group of SU volunteers the program lead oversees the organization of events, community service, skills-building opportunities, and event training to prepare troops and volunteers to run events for the service unit. Additionally, cultivates, and maintains relationships with community partners and works collaboratively with other Service Unit Leads and council headquarter staff.

Service Unit Product Manager toggle arrow

Service unit product managers provide support to their troops during Fall Product and/or the Girl Scout Cookie Program in a variety of ways. From being the first point of contact for troop product managers and individually registered members (IRMs) to distributing rewards, the service unit product manager is a go-to person during seasonal sales.

New Leader Mentor toggle arrow

The New Leader Mentor connects with brand new troop leaders to provide guidance and support in locating and understanding Girl Scout troop logistics and traditions, as they achieve program milestones throughout the leaders first year.

Service Unit Representative toggle arrow

See our Governance Page for more information.

Ready to Volunteer?

Questions?

If you have more questions or would like to speak with someone about volunteering with a troop, please contact our customer care team at customercare@girlscoutshcc.org or 800-322-4475.